2022-2023 Annual Report to Parliament: Access to Information Act

Table of contents

Introduction

I. Introduction

The purpose of the Access to Information Act (ATIA) is to provide Canadians with access to records under the control of federal institutions, except for records subject to limited and specific exemptions and exclusions.

This report reflects the access to information activities of Indigenous Services Canada (ISC) with respect to the stated legislation, for the period of April 1, 2022 to March 31, 2023.

The annual report is tabled in Parliament pursuant to section 94 of the ATIA and in accordance to section 20 of the Service Fees Act. The report describes the activities of ISC in compliance with access to information legislation.

Creation and Growth of the New Departments

In June 2019, the Department of Crown-Indigenous Relations and Northern Affairs Act and the Department of Indigenous Services Act received Royal Assent. This formalized the creation of the two new departments. The Access to Information and Privacy (ATIP) Directorate provides shared services support for ISC and CIRNAC through a service level agreement (SLA) between the departments.

Delegation of ministerial responsibilities for the ATIA remains institutionally specific.

Indigenous Services Canada’s Mandate

The primary mandate of ISC is improving the quality of services delivered to First Nations, Inuit, and Métis Peoples. The Department will work to close socio-economic gaps and ultimately ensure that Indigenous Peoples have control over their services and programs. The Department of Indigenous Services will focus, in partnership with Indigenous Peoples, on the following five interconnected priority areas: health, education, children and families, infrastructure, and a new fiscal relationship.

ISC works collaboratively with partners to improve access to high quality services for First Nations, Inuit and Métis Peoples.

Our vision is to support and empower Indigenous Peoples to independently deliver services and address the socio-economic conditions in their communities.

ISC has been given the responsibility to identify the best models for delivering improved services to Indigenous Peoples and improve accountability to Indigenous Peoples for the quality of services delivered by the Department.

As Canada moves towards greater Indigenous self-government, ISC will oversee the provision of existing services to Indigenous Peoples, and particularly First Nations under the Indian Act, including the provision of community infrastructure, emergency management, water, education, moneys and trusts, and registration.

The Department works in collaboration with its partners to create systemic change in how the federal government delivers health services to Indigenous Peoples.

II. Organization

Access to Information Requests at Indigenous Services Canada

Through the SLA, CIRNAC’s ATIP Directorate handles requests made under the ATIA and the Privacy Act (PA). ISC’s Corporate Secretary manages the SLA for ISC, and is directly accountable to the Deputy Head. The corporate Secretary is a member of the ISC Senior Management Committee. The Directorate also coordinates and implements policies, guidelines and procedures to ensure departmental compliance with the ATIA and PA.

Workshop presentations, training courses and awareness sessions designed to increase access to information and privacy capacity across the Department are also provided by the ATIP Directorate.

Under a shared service MOU, all ATIP analysts processed requests for both ISC and CIRNAC. Requests are varied in volume and complexity based on their classification level.

The ATIP Directorate provides advice and guidance to the Department on a number of topics:

  • The application of the ATIA and PA;
  • The release of sensitive or protected information to the public;
  • Education and awareness of access to information and privacy issues throughout the Department; and
  • Proactive publications.

The Intake Team triages and coordinates the receipt of requests for information under the control of the Department made pursuant to the ATIA and the PA.

The Operations Team ensures that a response is provided within the legislated timeframe. All requests are monitored using the AccessPro case management tracking system.

ATIP analysts work closely with the relevant program areas in order to ensure that all responsive documents are provided and to ensure that the information contained within those documents are treated in accordance with the Acts to allow for government records to be safely disclosed to the Canadian public.

The Privacy/Policy team provides expert advice, maintains and monitors privacy risks and assists with the creation of privacy training material. The Privacy/Policy team also supports ISC in the development of Departmental policies that reflect the Department’s unique relationship with its clients and Indigenous partners all while ensuring the Department meets its obligations under the PA.

In addition to the ATIP Directorate, each sector and regional office has an ATIP Liaison Officers (ALOs) who receive requests for records from the ATIP Directorate and subsequently task the requests, as appropriate. The ALOs play a crucial role in ensuring the appropriate records, impact statements and approvals are obtained and communicated to ATIP Directorate officials within legislated timelines.

Director's Office

The Director (EX-01), as institutional ATIP Coordinator, holds full delegated authority under the ATIA. The Director is supported in day-to-day administrative tasks by the Deputy Director Operations (PM-06), Deputy Director Privacy/Policy (PM-06), an Administrative Assistant (AS-01) and in reporting by the Systems Administrator (AS-04)

Privacy/Policy Team

The Privacy/Policy Team is led by two Team Leaders (PM-05), who are responsible for ensuring the department is adhering to the collection, use and disclosure of personal information holdings as per the Privacy Act. They also ensure all policies for Access and Privacy align with Treasury Board policies and directives. The Privacy/Policy Team consists of Analysts at the PM-04, PM-03 and PM-02 levels who respond to privacy policy matters (such as privacy breaches, court ordered disclosure requests, Privacy Assessments, etc.), provides training and Privacy advice and is supported by an intake Clerk (CR-04).

Operations Team

The Operations Team is led by three Team Leaders (PM-05), who are responsible for the overview of request processing by their team, including the review of completed requests. The Operations Team consists of analysts at the PM-04, PM-03, and PM-02 levels who process access and privacy requests of varying volume and complexity, as well as provide training.

Intake Team

The Intake Team is led by one Team Lead (PM-5) and is comprised of various Intake Officers (PM-04, PM-01 and CR-04’s), who enter all applications into the electronic case management system, acknowledge receipt of requests, perform imaging services, and interact with and respond to inquiries from the public.

III. Delegation Order

Under section 95 of the ATIA, the Minister's authority may be delegated to departmental officials in order to administer the ATIA within ISC.

During the reporting period, the delegation order signed by Minister Marc Miller on November 6, 2020, was in effect (Appendix A). Under section 95 of the ATIA, the order delegates full authority and responsibility for the ATIA to the following positions:

  • Deputy Minister
  • Associate Deputy Minister
  • Corporate Secretary
  • ATIP Coordinator
  • ATIP Deputy Directors

Statistics

IV. Interpretation of the Statistical Report

ISC’s Statistical Report and Supplemental Report were submitted to the Treasury Board Secretariat (TBS) on June 7, 2023 (Appendix B). The Report details various aspects of the requests ISC received and processed during the period of April 1, 2022 to March 31, 2023.

1. Requests under the Access to Information Act

1.1 Number of requests

In 2022-2023, ISC received 412 requests, representing a decrease of approximately 7% compared to the 444 received in 2021-2022 (Table 1.1). With the addition of the 335 requests that were carried over from the previous year, this reflected a total of 747 requests to be processed in the course of the reporting period. The department completed 435 requests, 5% more than received, and carried 312 requests, into the next reporting period 2023-2024.

The listing of ISC’s completed access to information requests can be found on the Open Canada’s website.

Table 1.1a Number of requests 2019-2023
Number of Requests 2019-2020 2020-2021 2021-2022 2022-2023
Received during reporting period 498 358 444 412
Outstanding from previous reporting period 154 359 377 335
Total 652 717 821 747
Table 1.1b 2019-2023 Number of requests closed and carried over to next reporting period
Number of Requests 2019-2020 2020-2021 2021-2022 2022-2023
Closed during reporting period 302 342 484 435
Carried over to next reporting period 350 375 337 312
1.2 Sources of requests

Of the 412 requests received during the reporting period, 155 (38%) were from individuals who had declined to identify, followed by 84 (20%) from the public, and 71 (17%) from both media and businesses (Table 1.2). In previous years, the media and public were the main sources of requests.

Table 1.2 Sources of Requests 2019 to 2023
Text alternative for Table 1.2 Sources of Requests 2019 to 2023
  Public Media Business Organization Academia Decline to Identify
2019-2020 164 167 57 9 77 24
2020-2021 143 21 81 5 97 11
2021-2022 105 76 87 7 45 124
2022-2023 84 71 71 3 28 155
1.3 Channels of requests

The channels of requests serve to identify the mechanism used by the Canadian public to request records from the Department: Open Government of Canada Portal, e-mail, mail, phone or fax. The Government of Canada Online Portal was the most used mechanism to request records from the Department.

Table 1.3 Channels of requests
Channel Number of Requests
Online 388
E-mail 12
Mail 12
In person 0
Phone 0
Fax 0
Total 412

2. Informal Requests

An informal request is defined as a request for copies of previously released access to information requests. As per Treasury Board of Canada (TBS) policies, institutions are required to publicly post titles of summaries of completed requests. Government departments do not charge any application fees for the informal requests and there are no timelines for responding to the requesters. In addition, the requesters have no statutory right of complaint to the Office of the Information Commissioner of Canada (OIC).

2.1 Number of informal requests

During the 2022-2023 reporting period, ISC received 915 informal requests, an increase of 75% compared to the 231 requests received in 2021-2022. With the addition of the nine (9) requests that were carried over from the previous year, this reflected a total of 924 informal requests to be processed. The Department completed 435 informal requests and carried 489 requests into the next reporting period 2023-2024.

Table 2.1 Number of Informal Requests Received
Text alternative for Table 2.1 Number of Informal Requests Received
Year Number of Requests
2019-2020 33
2020-2021 144
2021-2022 231
2022-2023 915
2.2 Channels of informal requests

The channels of requests serve to identify the number and mechanism used by the Canadian public for informal requests: Government of Canada Online Portal, e-mail, mail, phone or fax. The channels of requests are a new reporting requirement. All informal requests this reporting fiscal year were received through the Government of Canada Online Portal or by e-mail.

Table 2.2 Channels of requests
Channel Number of Requests
Online 171
E-mail 744
Mail 0
In person 0
Phone 0
Fax 0
Total 915
2.3 Completion time of informal requests

Table 2.3 (below), reports the number of requests/completion time for the 435 informal requests closed during the 2022-2023 reporting period. The table demonstrates the percentage of informal requests closed during the reporting period and the number of days it took to process and close them.

Table 2.3 Completion time of informal requests
Text alternative for Table 2.3 Completion time of informal requests
Days Number of Requests
1 to 15 days 13%
16 to 30 days 6%
31 to 60 days 25%
61 to 120 days 28%
121 to 180 days 21%
181 to 365 days 7%
Less than 365 days 0%
2.4 Pages released informally

This section provides information on the number of informal requests closed in relation to pages released. Table 2.4 provides information on the number of informal requests that were closed during the 2022-2023 reporting period that fall under each range of pages released. Of the 435 requests completed, 359 were requests for copies of records previously processed through a formal access to information request.

Table 2.4 Pages released informally
Pages Released Number of Requests Pages Released
Less than 100 307 3907
100 to 500 40 8893
501 to 1000 5 3181
1001 to 5000 7 17164
Greater than 5000 0 0
Total 359 33,145
2.5 Pages re-released informally

Of the 435 informal requests completed, 76 requests were processed as re-releases. These requests were for copies of records previously processed through a formal access to information request that have had copies provided to the public informally in previous instances.

2.5 Pages re-released informally
Pages Released Number of Requests Pages Released
Less than 100 62 1830
100 to 500 11 2892
501 to 1000 1 589
1001 to 5000 2 3317
Greater than 5000 0 0
Total 76 8,628

3. Applications to the Information Commissioner on Declining to Act on Requests

As per the Act, Departments may submit an application to the Information Commissioner to decline to act on a request considered to be vexatious, made in bad faith or considered to be an abuse of rights. However, this application must be approved by the Information Commissioner of Canada (OIC) pursuant to section 6 of the ATIA. ISC has not submitted any application to decline to act pursuant to section 6, as no requests met the set criteria for such an application during the 2022-2023 reporting year.

4. Requests closed during the reporting period

4.1 Disposition and completion time

Of the 435 formal access to information requests closed during the reporting period, ISC was able to fully or partially disclose records in 297 cases (68% of the requests) (Table 4.1.1).

Table 4.1.1 Percentage of completed files relevant to each disclosures
Text alternative for Table 4.1.1 Percentage of completed files relevant to each disclosures
Dispositions Percentage
All disclosed 17%
Disclosed in part 51%
All exempted 5%
All excluded 0.5%
No records exist 17%
Request transferred 1%
Request abandoned 9%

About 10% percent of requests were abandoned or transferred to the appropriate government institution (38 cases). Only 21 cases (5% of all requests) had the relevant records fully exempted under provisions of the Act. Finally, there were no records that existed in response to 72 cases or 17% of the requests (Table 4.1.2).

Table 4.1.2 Disposition and completion time
Disposition of requests Completion Time (days)
1 to 15 16 to 30 31 to 60 61 to 120 121 to 180 181 to 365 More than 365 Total
All disclosed 2 14 23 14 6 4 10 73
Disclosed in part 22 40 19 35 50 26 32 224
All exempted 1 2 1 5 2 1 9 21
All excluded 0 0 0 1 0 0 1 2
No records exist 9 33 15 6 5 3 1 72
Request transferred 3 1 0 0 0 1 0 5
Request abandoned 13 5 4 2 0 0 14 38
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Decline to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0
Total 50 95 62 63 63 35 67 435
4.2 Exemptions

The most commonly used exemptions applied were under section 20(1) (third party) which was applied in 275 instances. The next most commonly applied exemption was section 19 (personal information) which was applied 184 times. The third most applied exemption, section 21(1) (advice or deliberations), was applied in 145 instances. Each request under the Act can have more than one exemption applied (Table 4.2).

Table 4.2 Number of requests closed where exemption provisions were invoked
Section Number of requests
13(1)(a) 0
13(1)(b) 0
13(1)(c) 8
13(1)(d) 0
13(1)(e) 7
14 7
14(a) 7
14(b) 3
15(1) 0
15(1) – I.A.* 0
15(1) – Def.* 0
15(1) – S.A.* 0
16(1)(a)(i) 1
16(1)(a)(ii) 1
16(1)(a)(iii) 1
16(1)(b) 1
16(1)(c) 2
16(1)(d) 0
16(2) 6
16(2)(a) 0
16(2)(b) 0
16(2)(c) 11
16(3) 1
16.1(1)(a) 0
16.1(1)(b) 0
16.1(1)(c) 0
16.1(1)(d) 0
16.2(1) 0
16.3 1
16.4(1)(a) 0
16.4(1)(b) 0
16.5 0
16.6 0
17 1
18(a) 4
18(b) 5
18(c) 0
18(d) 0
18.1(1)(a) 1
18.1(1)(b) 0
18.1(1)(c) 0
18.1(1)(d) 0
19(1) 184
20(1)(a) 6
20(1)(b) 129
20(1)(b.1) 80
20(1)(c) 30
20(1)(d) 30
20.1 6
20.2 0
20.4 0
21(1)(a) 48
21(1)(b) 56
21(1)(c) 32
21(1)(d) 9
22 0
22.1(1) 1
23 37
23.1 0
24(1) 0
26 0
* I.A.: International Affairs
Def.: Defence of Canada
S.A.: Subversive Activities
4.3 Exclusions

In 2022-2023, the Department applied 10 mandatory exclusion provisions on requests completed. The most frequently applied was under section 68 for records already publicly available (Table 4.3).

Table 4.3 Number of requests closed where exclusion provisions were applied
Section Number of requests
68(a) 2
68(b) 0
68(c) 0
68.1 2
68.2(a) 2
68.2(b) 2
69(1) 0
69(1)(a) 1
69(1)(b) 0
69(1)(c) 0
69(1)(d) 0
69(1)(e) 0
69(1)(f) 1
69(1)(g) re (a) 0
69(1)(g) re (b) 0
69(1)(g) re (c) 0
69(1)(g) re (d) 0
69(1)(g) re (e) 0
69(1)(g) re (f) 0
69.1(1) 0
4.4 Format of information released

Over the course of this reporting period, the majority of responses were provided to the requesters electronically through E-post Connect or through e-mail. On three (3) occasions, individuals who did not have access to retrieve records electronically were provided with paper copies through regular mail (Table 4.4).

Table 4.4 Format of information released
Paper Electronic Other
E-Record Data Set Video Audio
3 296 0 0 0 0
4.5 Complexity

The following sections details several factors affecting the complexity of requests that were completed throughout 2022-2023.

4.5.1 Relevant pages processed and disclosed

Of the 435 requests closed, 358 requests generated a total of 234,722 pages processed. The total amount of pages disclosed during the reporting year was 110,811, a 56% increase from the 48,543 pages disclosed in the previous reporting period(Table 4.5.1).

Table 4.5.1 Relevant pages processed and disclosed
Number of Pages Processed Number of Pages Disclosed Number of Requests
234,722 110,811 358
4.5.2 Relevant pages processed per request disposition for paper and e-records formats by size of requests

Of the 358 requests, 238 requests (66%) required the processing of 100 pages or less. 87 requests contained 101-1000 pages to be processed. However 33 requests (9%) had more than 1,001 pages to be reviewed accounting for 201,519 pages of records processed. (Table 2.5.2).

Table 4.5.2 Relevant pages processed per request disposition for paper and e-records formats by size of requests.
Disposition Less than 100 pages 101-500 pages 501-1000 pages 1001-5000 pages More than 5000 pages
Requests Pages Requests Pages Requests Pages Requests Pages Requests Pages
All disclosed 53 956 13 2,890 1 975 4 6,854 2 22,873
Disclosed in part 147 3,241 39 9,089 15 10,520 16 42,978 7 120,990
All exempted 8 247 12 2,965 0 0 1 3,187 0 0
All excluded 0 0 1 239 0 0 1 2,220 0 0
Abandoned 30 181 5 1,306 1 594 2 2,417 0 0
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0 0 0
Total 238 4,625 70 16,489 17 12,089 24 57,656 9 143,863
4.5.3 Relevant minutes processed and disclosed for audio formats

No audio files were provided to the ISC ATIP office in response to an ATIA request.

4.5.4 Relevant minutes processed per request disposition for audio formats by size of requests

No audio files were provided to the ISC ATIP office in response to an ATIA request.

4.5.5 Relevant minutes processed and disclosed for video formats

No video files were provided to the ISC ATIP office in response to an ATIA request.

4.5.6 Relevant minutes processed per request disposition for video formats by size of requests

No video files were provided to the ISC ATIP office in response to an ATIA request.

4.5.7 Other complexities

During the reporting period, the Department consulted other federal institutions 56 times. The most frequently consulted institutions included Department of Justice, Health Canada, and Privy Council Office. Consultations with third parties were required in 273 instances with First Nations, organizations, and businesses. More than one institution can be consulted per request. Other complexities included requests with high profile subject matter, requests for contents of a database, and instances where records needed to be retrieved from other regions (Table 4.5.7).

Table 4.5.7 Other complexities
Disposition Consultation required Legal advice sought Other Total
All disclosed 13 0 37 50
Disclosed in part 98 4 50 152
All exempted 13 2 6 21
All excluded 1 0 0 1
Abandoned 4 0 8 12
Neither confirmed nor denied 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0
Total 129 6 101 236
4.6 Closed Requests
4.6.1 Number of requests closed within legislated timelines

The following section reports the number and percentage of requests closed within legislated timelines with or without extensions during the current reporting period. Overall, 305 representing 70%, of the 435 requests, were closed within the legislative timelines. Compliance has increased with a 14% variance compared to the previous reporting period.

Table 4.6.1 Requests closed within legislated timelines
Number of requests closed within legislated timelines 305
Percentage of requests closed within legislated timelines (%) 70.11494253
4.7 Deemed refusals
4.7.1 Reasons for not meeting legislated timelines

During the reporting period, ISC did not respond within the statutory timelines on 130 occasions. The majority of deemed refusals (late) were a result of challenges in the Departments ability to retrieve records and a rise in the number of requests received. Pressures also included external consultations with First Nation’s communities and other institutions. All of these factors affected the workload and overall performance for the Department.

Table 4.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines Principal Reasons
Interference with Operations / Workload External Consultation Internal Consultation Other
130 91 25 0 14
4.7.2 Requests closed beyond legislated timelines (including any extension taken)

Requests closed beyond legislated timelines include files where an extension was requested. For the current reporting period the total number of closed requests that were deemed refusals (late) is broken down by the number of days that elapsed past the legislated timelines. During this reporting period 20 requests had no extensions applied and were closed beyond the legislated timelines. 110 requests applied extensions pursuant to section 9(1) of the Act and were closed beyond the legislated timelines.

Table 4.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines Number of requests past legislated timeline where no extension was taken Number of requests past legislated timeline where an extension was taken
1 to 15 days 6 6
16 to 30 days 4 17
31 to 60 days 0 3
61 to 120 days 0 14
121 to 180 days 1 6
181 to 365 days 2 21
More than 365 days 7 41
Total 20 110
4.8 Requests for translation

During the reporting period, there were no instances where a requester asked for responsive records to be translated to another official language.

5. Extensions

5.1 Reasons for extensions and disposition of requests

With a workload of 747 formal access to information requests for 2022-2023, reflecting both received and carried over from previous fiscal year, a total of 356 extensions were applied pursuant to section 9(1) of the Act. The most prevalent reason for extending deadlines during this reporting period was for interference with operations (high workload) which was applied 239 times, representing 67% of all extensions. In addition, 8% (27 extensions) were taken due to necessary consultations with other departments and another 25% (88 extensions) due to necessary consultations with third-parties including but not limited to First Nations.

In cases where extensions were applied pursuant to section 9(1)(a), due to volume/interference, it resulted in a full or partial disclosure in 185 times. Where an extension was taken pursuant to either 9(1)(b) or 9(1)(c) due to necessary consultations, records were disclosed in full or in part in 102 out of 117 instances representing 87% (Table 5.1).

5.1 Reasons for extensions and disposition of requests
Disposition of Requests Where an Extension Was Taken 9(1)(a) 9(1)(b) 9(1)(c)
Interference Operations / Workload Consultation Third-Party Notice
Section 69 Other
All disclosed 45 1 3 4
Disclosed in part 140 1 21 72
All exempted 16 0 1 5
All excluded 2 0 0 1
Request abandoned 16 0 1 2
No records exist 20 0 1 4
Declined to act with the approval of the Information Commissioner 0 0 0 0
Total 239 2 27 88
5.2 Length of extensions

The majority of extensions, more specifically 321 extensions or 90%, requested and applied during the reporting period were for a length of time of 120 days or less (Table 5.2).

More than one type of extension may be taken for a single request. The number of extensions reported is not necessarily equal to the number of requests involved.

Table 5.2 Length of extensions
Length of extensions 9(1)(a) 9(1)(b) 9(1)(c)
Interference Operations / Workload Consultation Third-Party Notice
Section 69 Other
30 days or less 38 0 4 3
31 to 60 days 69 1 12 70
61 to 120 days 99 1 9 15
121 to 180 days 30 0 2 0
181 to 365 days 3 0 0 0
365 days or more 0 0 0 0
Total 239 2 27 88

6. Fees

In accordance with the changes to the ATIA that came into force on June 21, 2019, ISC may only charge an application fee of $5, as set out in paragraph 7(1)(a) of the Regulations. Pursuant to section 11 of the ATIA, institutions can waive this application fee as deemed appropriate.

With respect to fees collected under the ATIA, the information below is reported in accordance with the requirements of section 20 of the Service Fees Act.

Under the authority of the ATIA, the Department collected a $5 application fee for 388 requests, a total of $1,940 (Table 5), 24 requests had applicable fees waived and a total of $120 was not collected. Fees were waived in support of reconciliation when requestors identified as Indigenous.

Table 6. Fees collected and waived
Text alternative for Table 6. Fees collected and waived
Fees Collected Fees Waived Fees Refunded
$1,940.00 $120.00 $0.00

7. Consultations Received from other Institutions and Organizations

The Access to Information and Privacy Directorate, communicates with other departments in order to ensure legislative timelines are met.

7.1 Consultations received from other Government of Canada institutions and organizations

The Department received 88 consultations from other government institutions for a total of 7,050 pages and 16 consultations from other organizations with another 364 pages to review. 15 files from the previous year were carried over, for a total of 119 consultations in 2022-2023 (Table 7.1). A total of 107 consultations were completed, which included the review and review of 7,709 pages.

Consultation received from Other Government of Canada institutions are other government institutions subject to the Act and Other organizations includes provincial governments, territories, and municipalities in addition to consultations received from other countries.

Table 7.1a Consultation received and carried over from the previous reporting period from other Government of Canada institutions and organizations
Consultations Other Government of Canada Institutions Pages to Review Other Organizations Pages to Review
Received during reporting period 88 7,050 16 364
Outstanding from the previous reporting period 14 2,728 1 332
Total 102 9,778 17 696
Table 7.1b Consultation received from other Government of Canada institutions and organizations closed and carried over to next reporting period
Consultations Other Government of Canada Institutions Pages to Review Other Organizations Pages to Review
Closed during the reporting period 90 7,013 17 696
Carried over to next reporting period 12 2,765 0 0
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions

In 2022-2023, of the 90 consultations completed, 75 consultations or 83% were recommended by the Department for full disclosure (Table 7.2). 63 consultations or 70%, were completed within 60 days of their receipt. There were 9 occurrences (10%) where the Department required longer than 120 days to provide a response to their request.

Table 7.2 Consultation and completion time for consultations received from other Government of Canada institutions
Text alternative for Table 7.2 Consultation and completion time for consultations received from other Government of Canada institutions
  1 to 15 16 to 30 31 to 60 61 to 120 121 to 180 181 to 365 More than 365
Disclose entirely 22 16 17 14 2 1 3
Disclose in part 1 1 3 3 2 0 0
Exempt entirely 0 0 0 1 0 0 1
Exclude entirely 0 0 0 0 0 0 0
Consult other institution 1 2 0 0 0 0 0
Other 0 0 0 0 0 0 0
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada

In 2022-2023, the Department received 16 new consultation requests from other organizations and a total of 17 consultations were closed in the course of the same period. All recommendations made on the 17 consultations were that the department had no objections to the release of the relevant records provided.

Table 7.3 Recommendations and completion time for consultations received from other organizations
Text alternative for Table 7.3 Recommendations and completion time for consultations received from other organizations
  1 to 15 16 to 30 31 to 60 61 to 120 121 to 180 181 to 365 More than 365
Disclose entirely 1 9 6 1 0 0 0
Disclose in part 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0

8. Completion time of Consultations on Cabinet Confidences

In this section, the information provides details on the number of completed consultations during the current reporting period in regards to the application of Section 69 (cabinet confidences) of the Act. In some instances, a file may have required more than one consultation concerning the application of Section 69. For this reason, the number of consultations may not necessarily reflect the total number of closed requests where consultations on Section 69 were completed.

8.1 Requests with Legal Services

In 2022-2023, six (6) consultations were sent for the application of Section 69 of the Act to the Departmental Legal Services Unit, due to possible cabinet confidences (Table 8.1). A response was received within 30 days in four (4) instances, with one (1) taking less than 60 days and one (1) taking up to 120 days to obtain a response. A total of 40 pages were recommended to be disclosed.

Table 8.1 Requests with Legal Services
Number of Days Less than 100 pages Processed 101-500 pages Processed 501-1000 pages Processed 1001-5000 pages Processed More than 5000 pages Processed
Requests Pages Disclosed Requests Pages Disclosed Requests Pages Disclosed Requests Pages Disclosed Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 3 26 1 0 0 0 0 0 0 0
31 to 60 0 0 1 0 0 0 0 0 0 0
61 to 120 1 14 1 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 4 40 2 0 0 0 0 0 0 0
8.2 Requests with Privy Council Office

In 2022-2023, ISC did not send any consultation requests to the Privy Council Office.

9. Complaints and Investigations

A Complaint Coordinator has been identified who oversees the processing of complaints with the Office of the Information Commissioner (OIC) and tracks the progress made on complaints. Regular meetings are held with the OIC where the progress and status of complaint files are discussed for resolution. These meetings have assisted with the closing of numerous complaints files during the reporting period.

The annual statistical report requires institutions to identify sections of the Act under complaint (section 32, 30(5) 35 and 37).

  • Section 32 captures a new formal complaint from the OIC;
  • Section 30(5) captures when a complaint is discontinued or abandoned;
  • Section 35 requires the institution to make representations against a complaint to the OIC; and
  • Section 37 is the formal finding of the OIC and closure of the complaint.
9.1 Investigations

During the 2022-2023 reporting period, 35 new complaints were registered with the OIC. The ATIP office processed a total of 82,820 pages under complaint during this reporting period. A majority of complaints received were regarding requests in deemed refusal, having not met the legislated timelines to respond. The department received 19 notices pursuant to subsection 30(5), ceased to investigate and 1 (one) request pursuant to section 35 Formal Representations.

Table 9.1 Investigations
Section 32 Notice of intention to investigate Subsection 30(5) Ceased to investigate Section 35 Formal Representations
35 19 1
9.2 Reports of findings

During the current reporting period, the Department worked with the OIC to successfully close 38 complaints. Of the 38 closed complaints, the department received the initial reports for three (3) reports and eighteen (18) final reports. The additional 17 complaints did not require a report of findings due to having received an early resolution or cease to investigate notice from the OIC.

Table 9.2 Reports of findings
Section 37(1) Initial Reports Section 37(2) Final Reports
Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner
3 0 3 18 18 0

10. Court Action

There was no federal court action during this reporting period.

11. Resources related to the Access to Information Act

11.1 Allocated Costs

In 2022-2023, ISC spent a total of $1,135,515 on staffing and goods and services. Of this total, $65,689 spent for goods and services which included Professional service contracts and other related costs. These amounts reflect the level of effort in support of ISC’s responsibilities pursuant to the Act (Table 11.1).

Table 11.1 Costs
Expenditures Amount
Salaries $1,016,211
Overtime $53,615
Goods and Services
Professional services contracts
 $64,446  
Other
 $1,243  
Total Goods and Services $65,689
Total $1,135,515
11.2 Human Resources

In 2022-2023, ISC allocated a total 13.617 full time employees (FTE), including the services of one consultant and regional staff, in the course of the reporting period (Table 11.2).

Table 11.2 Human Resources
Text alternative for Table 11.2 Human Resources
Expenditures Amount
Full-time employees 12.092
Regional Staff 1.25
Consultants and agency personnel 0.275

Highlights

V. 2022-2023 Points of Interest

The ATIP Directorate is located under Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC), who administers the Access to Information Act (ATIA) on behalf of Indigenous Services Canada (ISC) through a Memorandum of Understanding (MOU) between the Departments. This past fiscal year (2022-2023) was the fifth full year of reporting for ISC under the ATIA.

The Department received 412 ATIA requests and closed 435. It processed 234,722 pages of records under the legislation and carried over 312 files into the new fiscal year (2023-2024).

The Department achieved 70% compliance under the ATIA for meeting legislative timelines up from 60% achieved the previous fiscal year.

During this reporting period, there was a considerable increase in the number of requesters who declined to identify themselves (public, media, business etc.) which represents 37% of the requests received. Requests from the Public followed at 20% and then 17% from businesses.

In addition, 104 requests for consultation were received from other federal institutions and organizations with a total page count of 7,709 pages processed. This is an increased compared to the previous year, where consultations required review of 5,682 pages.

Furthermore, 915 informal requests were received and processed in the course of the 2022-2023 reporting period. This is an increase from the previous fiscal year where 231 informal request were received.

The majority of exemptions applied pursuant to the ATIA Act was section 20 for third party information. The second most applied exemption was section 21(1) for advice or deliberations and the third most applied was section 19(1) for personal information.

Extensions requested beyond 30 days, pursuant to the ATIA, was applied under Section 9(1)(a) for interference with operations due to higher than normal requests and workloads.

The Department received 35 complaints from the Office of the Information Commissioner, closed 38 and processed 82,820 pages under complaints.

Pursuant Bill C-58, and the amendments to the ATIA which added the requirement for mandatory proactive publication of specific records produced by government institutions, the department has remained compliant and continues to ensure publication of all required documents either on our departmental website or Open Canada.

During the fiscal year, the ATIP office provided recommendations to the sectors concerning the proactive disclosure of their documents. A total of 25 files were processed and 2133 pages were reviewed.

ATIP Directorate also trained a total of 657 employees on the ATIA and the Privacy Act (PA) in 2022-2023.

The ATIP office continuously monitors progress on all ATIA files. Reports are prepared monthly to ensure compliance with legislative timelines. In addition, quarterly reports are also extracted on the Department’s performance in meeting legislative time frames and are shared with the senior management table.

In 2022-2023, ISC spent a total of $1,135,515 on staffing and goods and services in support of the ATIA. Of this total, $65,689 included Professional service contracts and other related costs. These amounts reflect the level of effort in support of ISC’s responsibilities pursuant to the Act.

A total 13.617 full time employees (FTE) were allocated, including the services of one (1) consultant to help reduce backlog files.

In effort to better serve Canadians, ATIP has continued to provide responses to requesters electronically through E-Post Connect and email. The department continues to monitor for new internal procedures options to streamline processes and increase effectiveness.

Appendix A

Order of Delegation of the Access to Information Act dated November 6, 2020

Delegation Order

Access to Information Act and Privacy Act

I, the Minister of Indigenous Services Canada, pursuant to section 95 of the Access to Information Act and section 73 of the Privacy Act, hereby delegate the persons holding the positions set out in the Delegation of Authority Schedule attached hereto, or the persons occupying on an acting basis those positions, to exercise the powers, duties and functions of the Minister as head of Indigenous Services Canada, under the provisions of the Act and related regulations set out in the schedule opposite each position. This delegation supersedes all previous delegation orders.

Original document signed on 6 November, 2020
The Honourable Patty Hajdu, P.C., M.P.
Minister of Indigenous Services

Designation Pursuant to Section 73 of the Accees Information Act

6
Advise requesters that we need additional information to proceed with their request
7(a)
Give written notice to requestor that we can proceed with the request
8(1)
Transfer request to another institution or accept transfer from another institution
9
Extend time limits
10
Refuse to acknowledge or deny the existence of records
11
Charge additional fees
12
Provide access in alternate format
13
Exempt information obtained in confidence
14
Exempt information pertaining to federal-provincial affairs
15
Exempt information pertaining to international affairs and/or defence
16
Exempt information pertaining to law enforcement and investigations
17
Exempt information pertaining to the safety of individuals
18
Exempt information pertaining to the economic interests of Canada
19
Exempt personal information
20
Exempt or disclose third party information
21
Exempt information pertaining to advice, decision-making processes of government plans and positions etc.
22
Exempt information pertaining to testing procedures or audits
23
Exempt information pertaining to solicitor-client privilege
24
Exempt information subject to statutory prohibitions or other Acts of Parliament
25
Sever information
26
Exempt information to be published within 90 days
27(1)(4)
Notify third parties of their rights to provide comments/representations regarding the disclosure of their records
28
Receive third party representations; make a decision as to whether to disclose the record or part thereof; and, notify third party of right to appeal to Federal Court
29(1)
Disclose information on Information Commissioner's recommendation
33
Advise the Information Commissioner of any third-party involvement
35(2)
Make representations to the Information Commissioner during an investigation
37(4)
Release information to complainant
43(1)
Issue a notice to a third party of an application for Court review
44(2)
Issue a notice to an applicant that a third party has applied for Court review
52
Request special rules for hearings
69
Exclude Cabinet Confidences
71
Inspect and exempt information in manuals
72(1)
Prepare Annual Report to Parliament
77
Carry out responsibilities conferred to the Head of the institution by the regulations made under section 77 which are not included in the above
Delegation of Authority Schedule
Position Access to Information Act and Regulations Privacy Act and Regulations
Deputy Minister Full authority Full authority except:
sections 73.1(3), 73.1(5).
Associate Deputy Minister Full authority Full authority except:
sections 73.1(3), 73.1(5).
Corporate Secretary Full authority except:
sections 94, 96(3) or 96(5).		 Full authority
Sections 72, 73.1(3), 73.1(5).
Director, Access to Information and Privacy Full authority except:
sections 94, 96(3) or 96(5).		 Full authority, except:
Sections 72, 73.1(3), 73.1(5).
Deputy Director, Access to Information and Privacy Full authority, except:
sections 33, 37(1)(c), 37(4), 41(2), 43(2), 44(2) and 52(2)(b) and 52(3), 94, 96(3) or 96(5).		 Full authority except:
Sections 8(2)(j), 8(2)(m), 8(5), 9(1), 9(4), 10, 33(2), 35(1)b), 35(4), 36(3)(b), 51(2)(b), (3), 72, 73.1(3), 73.1(5).

Please see Access to Information Act for more information on the Access to Information Act.

Designation Pursuant to Section 73 of the Privacy Act

Sections and Powers, Duties or Functions

8(2)
Disclose personal information without the consent of the individual to whom it relates
8(4)
Keep copies of requests made under 8(2)(e), keep records of information disclosed pursuant to such requests and to make those records available to Privacy Commissioner
8(5)
Notify the Privacy Commissioner in writing of disclosure under paragraph 8(2)(m)
9(1)
Retain a record of use of personal information
9(4)
Notify the Privacy Commissioner of consistent use of personal information and update index accordingly
10
Include personal information in personal information banks
11(a)
Publish annually an index of all personal information banks and their respective contents
11(b)
Publish annually an index of all personal information held by the institution which is not part of a bank
14
Respond to request for access, within statutory deadline; give access or give notice
15
Extend time limit and notify applicant
16
Where access is refused
17(2)(b)
Language of access or alternative format of access
17(3)(b)
Access to personal information in alternative format
18(2)
May refuse to disclose information contained in an exempt bank
19(1)
Shall refuse to disclose information obtained in confidence from another government
19(2)
May disclose any information referred to in 19(1) if the other government consents to the disclosure or makes the information pubic
20
May refuse to disclose information injurious to federal-provincial affairs
21
May refuse to disclose information injurious to international affairs and/or defence
22
May refuse to disclose information injurious to law enforcement and investigation
23
May refuse to disclose information injurious to security clearances
24
May refuse to disclose information collected by the Canadian Penitentiary Service, the National Parole Service or the National Parole Board
25
May refuse to disclose information injurious to which could threaten the safety of individuals
26
May refuse to disclose information about other individuals, and shall refuse to disclose such information where disclosure is prohibited under section 8
27
May refuse to disclose information subject to solicitor-client privilege
28
May refuse to disclose information relating to an individual's physical or mental health where disclosure is contrary to the best interests of the individual
31
Receive notice of investigation by the Privacy Commissioner
33(2)
Make representations to the Privacy Commissioner during an investigation
35(1)
Receive the Privacy Commissioner's report of findings of the investigation and give notice of action taken
35(4)
Give complainant access to information after 35(1)(b) notice
36(3)
Receive Privacy Commissioner's report of findings of investigation of exempt
37(3)
Receive report of Privacy Commissioner's findings after compliance investigation where the institution has not complied with sections 4 to 8
51(2)(b)
Request that matter be heard and determined in National Capital Region
51(3)
Request and be given right to make representations in section 51 hearing
72(1)
Prepare Annual Report to Parliament
77
Carry out responsibilities conferred on the Head of the institution by the regulations made under section 77 which are not included above
Delegation of Authority Schedule
Position Access to Information Act and Regulations Privacy Act and Regulations
Deputy Minister Full authority Full authority except:
sections 73.1(3), 73.1(5).
Associate Deputy Minister Full authority Full authority except:
sections 73.1(3), 73.1(5).
Corporate Secretary Full authority except:
sections 94, 96(3) or 96(5).		 Full authority
Sections 72, 73.1(3), 73.1(5).
Director, Access to Information and Privacy Full authority except:
sections 94, 96(3) or 96(5).		 Full authority, except:
Sections 72, 73.1(3), 73.1(5).
Deputy Director, Access to Information and Privacy Full authority, except:
sections 33, 37(1)(c), 37(4), 41(2), 43(2), 44(2) and 52(2)(b) and 52(3), 94, 96(3) or 96(5).		 Full authority except:
Sections 8(2)(j), 8(2)(m), 8(5), 9(1), 9(4), 10, 33(2), 35(1)b), 35(4), 36(3)(b), 51(2)(b), (3), 72, 73.1(3), 73.1(5).

Please see Privacy Act for more information on the Privacy Act

Appendix B

Statistical Report on the Access to Information Act

Name of institution: Indigenous Services Canada

Reporting period: 4/1/2022 to 3/31/2023

Section 1: Requests Under the Access to Information Act

1.1a: Number of requests Received and outstanding
Number of Requests
Received during reporting period 412
Outstanding from previous reporting periods
Outstanding from previous reporting periods
 178
Outstanding from more than one reporting period
 157
Total Outstanding from previous reporting periods 335
Total 747
1.1b : Number of Requests Closed and Carried over
Number of Requests
Closed during reporting period 435
Carried over to next reporting period
Carried over within legislated timeline
 124
Carried over beyond legislated timeline
 188
Total Carried over to next reporting period 312
1.2 Sources of requests
Source Number of Requests
Media 71
Academia 28
Business (private sector) 71
Organization 3
Public 84
Decline to Identify 155
Total 412
1.3 Channels of requests
Source Number of Requests
Online 388
E-mail 12
Mail 12
In person 0
Phone 0
Fax 0
Total 412

Section 2: Informal Requests

2.1a Number of informal requests received and outstanding
Number of Requests
Received during reporting period 915
Outstanding from previous reporting periods
Outstanding from previous reporting period
 9
Outstanding from more than one reporting period
 0
Total Outstanding from previous reporting periods 9
Total 924
2.1b Number of informal requests closed and carried over
  Number of Requests
Closed during reporting period 435
Carried over to next reporting period 489
2.2 Channels of informal requests
Source Number of Requests
Online 171
E-mail 744
Mail 0
In person 0
Phone 0
Fax 0
Total 915
2.3 Completion time of informal requests
Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
25 63 54 16 142 135 0 435
2.4 Pages released informally
Less Than 100 Pages Released 100-500 Pages Released 501-1,000 Pages Released 1,001-5,000 Pages Released More Than 5,000 Pages Released
Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released
307 3,907 40 8,893 5 3,181 7 17,164 0 0
2.5 Pages re-released informally
Less Than 100 Pages Released 100-500 Pages Released 501-1,000 Pages Released 1,001-5,000 Pages Released More Than 5,000 Pages Released
Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released
62 1,830 11 2,898 1 589 2 3,317 0 0

Section 3: Applications to the Information Commissioner on Declining to Act on Requests

3.1a Applications to the Information Commissioner on Declining to Act on Requests
  Number of Requests
Outstanding from previous reporting period 0
Sent during reporting period 0
Total 0
3.1b Applications to the Information Commissioner on Declining to Act on Requests
Approved by the Information Commissioner during reporting period 0
Declined by the Information Commissioner during reporting period 0
Withdrawn during reporting period 0
Carried over to next reporting period 0

Section 4: Requests Closed During the Reporting Period

4.1 Disposition and completion time
Disposition of Requests Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
All disclosed 2 14 23 14 6 4 10 73
Disclosed in part 22 40 19 35 50 26 32 224
All exempted 1 2 1 5 2 1 9 21
All excluded 0 0 0 1 0 0 1 2
No records exist 9 33 15 6 5 3 1 72
Request transferred 3 1 0 0 0 1 0 5
Request abandoned 13 5 4 2 0 0 14 38
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0
Total 50 95 62 63 63 35 67 435
4.2 Exemptions
Section Number of Requests
13(1)a) 0
13(1)b) 0
13(1)c) 8
13(1)d) 0
13(1)e) 7
14 7
14a) 7
14b) 3
15(1) 0
15(1) - I.A.* 0
15(1) - Def.* 0
15(1) - S.A.* 0
16(1)a)(i) 1
16(1)a)(ii) 1
16(1)a)(iii) 1
16(1)b) 1
16(1)c) 2
16(1)d) 0
16(2) 6
16(2)a) 0
16(2)b) 0
16(2)c) 11
16(3) 1
16.1(1)a) 0
16.1(1)b) 0
16.1(1)c) 0
16.1(1)d) 0
16.2(1) 0
16.3 1
16.4(1)a) 0
16.4(1)b) 0
16.5 0
16.6 0
17 1
18a) 4
18b) 5
18c) 0
18d) 0
18.1(1)a) 1
18.1(1)b) 0
18.1(1)c) 0
18.1(1)d) 0
19(1) 184
20(1)a) 6
20(1)b) 129
20(1)b.1) 80
20(1)c) 30
20(1)d) 30
20.1 6
20.2 0
20.4 0
21(1)a) 48
21(1)b) 56
21(1)c) 32
21(1)d) 9
22 0
22.1(1) 1
23 37
23.1 0
24(1) 0
26 0
* I.A.: International Affairs
Def.: Defence of Canada
S.A.: Subversive Activities
4.3 Exclusions
Section Number of Requests
68a) 2
68b) 0
68c) 0
68.1 2
68.2a) 2
68.2b) 2
69(1) 0
69(1)a) 1
69(1)b) 0
69(1)c) 0
69(1)d) 0
69(1)e) 0
69(1)f) 1
69(1)g) re a) 0
69(1)g) re b) 0
69(1)g) re c) 0
69(1)g) re d) 0
69(1)g) re e) 0
69(1)g) re f) 0
69.1(1) 0
4.4 Format of information released
Paper Electronic Other
E-record Data set Video Audio
3 296 0 0 0 0

4.5 Complexity

4.5.1 Relevant pages processed and disclosed for paper and e-record formats
Number of Pages Processed Number of Pages Disclosed Number of Requests
234,722 110,811 358
4.5.2 Relevant pages processed per request disposition for paper and e-record formats by size of requests
Disposition Less Than 100 Pages Processed 100-500 Pages Processed 501-1,000 Pages Processed 1,001-5,000 Pages Processed More Than 5,000 Pages Processed
Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed
All disclosed 53 956 13 2,890 1 975 4 6,854 2 22,873
Disclosed in part 147 3,241 39 9,089 15 10,520 16 42,978 7 120,990
All exempted 8 247 12 2,965 0 0 1 3,187 0 0
All excluded 0 0 1 239 0 0 1 2,200 0 0
Request abandoned 30 181 5 1,306 1 594 2 2,417 0 0
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0 0 0
Total 238 4,625 70 16,489 17 12,089 24 57,656 9 143,863
4.5.3 Relevant minutes processed and disclosed for audio formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests
0 0 0
4.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
Disposition Less Than 60 Minutes Processed 60 - 120 Minutes Processed More than 120 Minutes Processed
Number of Requests Minutes Processed Number of Requests Minutes Processed Number of Requests Minutes Processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0
Total 0 0 0 0 0 0
4.5.5 Relevant minutes processed and disclosed for video formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests
0 0 0
4.5.6 Relevant minutes processed per request disposition for video formats by size of requests
Disposition Less Than 60 Minutes Processed 60 - 120 Minutes Processed More than 120 Minutes Processed
Number of Requests Minutes Processed Number of Requests Minutes Processed Number of Requests Minutes Processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0
Total 0 0 0 0 0 0
4.5.7 Other complexities
Disposition Consultation Required Legal Advice Sought Other Total
All disclosed 13 0 37 50
Disclosed in part 98 4 50 152
All exempted 13 2 6 21
All excluded 1 0 0 1
Request abandoned 4 0 8 12
Neither confirmed nor denied 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0
Total 129 6 101 236

4.6 Closed requests

4.6.1 Requests closed within legislated timelines
Number of Requests closed within legislated timeline 305
Percentage of requests closed within legislated timelines (%) 70.11494253

4.7 Deemed refusals

4.7a Reasons for not meeting legislated timelines
Number of Requests closed past the legislated timelines Principal Reason
Interference with operations/ Workload External Consultation Internal Consultation Other
130 91 25 0 14
4.7b Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines Number of requests past legislated timeline where no extension was taken Number of requests past legislated timeline where an extension was taken Total
1 to 15 Days 6 8 14
16 to 30 Days 4 17 21
31 to 60 Days 0 3 3
61 to 120 Days 0 14 14
121 to 180 Days 1 6 7
181 to 365 Days 2 21 23
More Than 365 Days 7 41 48
Total 20 110 130
4.8 Requests for translation
Translation Requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Section 5: Extensions

5.1 Reasons for extensions and disposition of requests
Disposition of Requests Where an Extension Was Taken 9(1)(a) Interference With Operations/ Workload 9(1)(b) Consultation 9(1)(c) Third-Party Notice
Section 69 Other
All disclosed 45 1 3 4
Disclosed in part 140 1 21 72
All exempted 16 0 1 5
All excluded 2 0 0 1
Request abandoned 16 0 1 2
No records exist 20 0 1 4
Declined to act with the approval of the Information Commissioner 0 0 0 0
Total 239 2 27 88
5.2 Length of extensions
Length of Extensions 9(1)(a) Interference With Operations/ Workload 9(1)b) Consultation 9(1)(c) Third-Party Notice
Section 69 Other
30 days or less 38 0 4 3
31 to 60 Days 69 1 12 70
61 to 120 Days 99 1 9 15
121 to 180 Days 30 0 2 0
181 to 365 Days 3 0 0 0
More Than 365 Days 0 0 0 0
Total 239 2 27 88

Section 6: Fees

Fee Type Fee Collected Fee Waived Fee Refunded
Number of Requests Amount Number of Requests Amount Number of Requests Amount
Application 388 $1,940.00 24 $120.00 0 $0.00
Other fees 0 $0.00 0 $0.00 0 $0.00
Total 388 $1,940.00 24 $120.00 0 $0.00

Section 7: Consultations Received From Other Institutions and Organizations

7.1a Consultations, received and outstanding, from other Government of Canada institutions and other organizations
Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Received during the reporting period 88 7,050 16 364
Outstanding from the previous reporting period 14 2,728 1 332
Total 102 9,778 17 696
7.1b Consultations, closed and carried over, from other Government of Canada institutions and other organizations
Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Closed during reporting period 90 7,013 17 696
Carried over within negotiated timelines 8 364 0 0
Carried over beyond negotiated timelines 4 2,401 0 0
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 22 16 17 14 2 1 3 75
Disclose in part 1 1 3 3 2 0 0 10
Exempt entirely 0 0 0 1 0 0 1 2
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 1 2 0 0 0 0 0 3
Other 0 0 0 0 0 0 0 0
Total 24 19 20 18 4 1 4 90
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 1 9 6 1 0 0 0 17
Disclose in part 0 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 1 9 6 1 0 0 0 17

Section 8: Completion Time of Consultations on Cabinet Confidences

8.1 Requests with Legal Services
Number of Days Fewer Than 100 Pages Processed 100-500 Pages Processed 501-1,000 Pages Processed 1,001-5,000 Pages Processed More Than 5,000 Pages Processed
Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 3 26 1 0 0 0 0 0 0 0
31 to 60 0 0 1 0 0 0 0 0 0 0
61 to 120 1 14 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 4 40 2 0 0 0 0 0 0 0
8.2 Requests with Privy Council Office
Number of Days Fewer Than 100 Pages Processed 100-500 Pages Processed 501-1,000 Pages Processed 1,001-5,000 Pages Processed More Than 5,000 Pages Processed
Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Section 9: Investigations and Reports of finding

9.1 Investigations
Section 32 Notice of intention to investigate Subsection 30(5) Ceased to investigate Section 35 Formal Representations
35 19 1
9.2 Investigations and Reports of finding
Section 37(1) Initial Reports Section 37(2) Final Reports
Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner
3 0 3 18 18 0

Section 10: Court Action

10.1 Court actions on complaints
Section 41
Complainant (1) Institution (2) Third Party (3) Privacy Commissioner (4) Total
0 0 0 0 0
10.2 Court actions on third party notifications under paragraph 28(1)(b)
Section 44 - under paragraph 28(1)(b)
0

Section 11: Resources Related to the Access to Information Act

11.1 Allocated Costs
Expenditures Amount
Salaries $1,016,211.00
Overtime $53,615.00
Goods and Services
Professional services contracts
 $64,446.00  
Other
 $1,243.00  
Total Goods and Services $65,689.00
Total $1,135,515.00
11.2  Human Resources
Resources Person Years Dedicated to Access to Information Activities
Full-time employees 12.092
Part-time and casual employees 0.000
Regional staff 1.250
Consultants and agency personnel 0.275
Students 0.000
Total 13.617
Note: Enter values to three decimal places.

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